Privacy Policy

1. Introduction

Sukjai Counsel ("we", "us", "our") is a family legal services practice registered in Bangkok, Thailand. We are the data controller for the personal information collected through this website and through our client engagement process.

This Privacy Policy applies to information collected when you visit sukjaico.pro, submit an enquiry, or communicate with us. We encourage you to read it at your own pace. If anything is unclear, please reach out to us — we are glad to explain.

Our practice operates under the Personal Data Protection Act B.E. 2562 (PDPA), the principal data protection legislation of Thailand, as well as applicable professional conduct obligations under the Thai Bar Association.

2. Personal Data We Collect

We collect only the information that is genuinely needed to assist you. This includes:

Information You Provide

• Your name and contact details (telephone number and email address)
• The nature of your enquiry, as described in your own words
• Any additional information you choose to include in correspondence with us

Information Collected Automatically

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring URL
• Cookie preferences and consent records

Legal Basis for Processing

• Consent — where you have actively provided information or agreed to cookies
• Contractual necessity — to deliver the services you have engaged us for
• Legitimate interest — to understand how our website is used and improve it
• Legal obligation — where required by Thai law or professional rules

Retention Periods

Enquiry and contact records are retained for up to 3 years from last contact, unless a client engagement is formed, in which case records are kept for 10 years in accordance with Thai legal professional obligations. Website analytics data is retained for up to 26 months.

3. How We Use Your Data

We use personal data only for purposes compatible with the reason it was collected:

• Responding to your enquiry and arranging a consultation if you wish
• Delivering the legal services set out in any engagement agreement
• Maintaining accurate and complete client records as required by professional rules
• Sending relevant follow-up communications — you may opt out at any time
• Improving our website based on aggregated, anonymised usage data
• Complying with legal, regulatory, or court requirements

We do not sell, rent, or trade personal data. We do not use your information for automated decision-making that produces legal effects.

Third-Party Service Providers

We may share data with carefully selected providers who assist with website hosting, analytics, and communication delivery. These providers are contractually obliged to handle data only as directed by us and in compliance with applicable law.

4. How We Protect Your Data

Protecting sensitive information is a matter we take seriously. We maintain the following measures:

• HTTPS encryption across all pages of this website
• Encrypted storage for client data, both in transit and at rest
• Access controls ensuring only authorised personnel can access personal records
• Regular review of systems and practices for privacy compliance
• Staff training on data handling and confidentiality obligations

In the event of a personal data breach that could affect your rights, we will notify the relevant authorities and, where required, inform you directly as promptly as practicable.

5. Cookies

We use cookies and similar technologies to help our website function and to understand how it is used. The categories we use are:

• Essential cookies — required for the website to work correctly; these cannot be disabled
• Analytics cookies — help us understand visitor behaviour in aggregate; optional
• Preference cookies — remember settings such as your cookie choices; optional
• Marketing cookies — used to measure reach; optional and only active with your consent

You may review and manage your cookie choices at any time on our Cookie Policy page.

6. Your Rights

Under the Thai Personal Data Protection Act and applicable law, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to ask us to correct inaccurate or incomplete data
• Right to erasure — to request deletion of your data where there is no lawful reason to retain it
• Right to restriction — to ask us to limit how we use your data in certain circumstances
• Right to data portability — to receive your data in a structured, commonly used format
• Right to object — to processing based on legitimate interests
• Right to withdraw consent — at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days.

If you have concerns about how we handle your data that we have not addressed satisfactorily, you may contact the Office of the Personal Data Protection Committee (PDPC) in Thailand.

7. Third-Party Links

Our website may occasionally include links to external websites for reference or convenience. We are not responsible for the privacy practices or content of those sites. We suggest reviewing the privacy policy of any external site you visit.

8. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted information to us, please contact us and we will remove it promptly.

9. Policy Updates

We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. Significant changes will be notified by a visible notice on our homepage. Continued use of this website following any update constitutes your acknowledgement of the revised policy.

10. Contact Us

If you have any questions about this policy, or would like to exercise any of your data rights, please reach out: